Unfortunately, without transit insurance, Hobbyco is not responsible for refunding or replacing a damaged/broken or lost in transit items without Transit Insurance. Please be aware weve temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. Standard shipping does not include insurance by default.As such, Hobbyco highly recommends selecting transit insurance at checkout to protect your order while it is in transit. Unfortunately, once your order leaves our warehouse, for reasons outside of our control, on rare occasions parcels could be damaged or even lost in transit. A Pokemon TCG Pale Moon GX Box is opened in this video. The Hobbyco team take pride in picking, packing and clearly labelling your order so it arrives safe and sound for your enjoyment.card featuring Trevenant & Dusknoir-GX 4 Pokemon TCG booster packs A code card for the. For orders less than AU $125 delivery fee is AU *$10 in Australia. (*Exclusions apply including large orders and bulky items.)įor bulky products (packaging over 50cm/3kg), we offer an affordable shipping rate that is calculated with an online shipping calculator.Īdd your favourites to your cart and proceed to checkout to calculate your final shipping costs. Exploring the spooky side of Pokemon with the Pale Moon-GX Box. Please remember it can take some time for your bank or credit card company to process and post the refund too.At Hobbyco, we are working hard to get your online orders delivered to you as fast as we can.įor all orders AU $125 and over the delivery fee is *free. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We do not accept returns on Trading Card Game singles, Trading Card Game sealed product, or Sports products. You will be responsible for any shipping costs associated with the return. Should you decide you do not want a product within 14 days of delivery or pick-up we will gladly offer a refund upon return of the product.
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